Every injury lead answered in under 60 seconds. More cases signed.
We set up and run AI intake for your firm. Calls, texts, web forms and Facebook leads get answered day and night, qualified with your script, booked with your attorneys and followed up until the retainer is signed.
The case goes to whoever answers first
of calls to law firms went to voicemail in Clio's secret-shopper study of 1,000 US firms. An injured person who reaches voicemail calls the next firm on the list.
You already pay for those calls through TV, Google, referral fees and ads. At 9:14 pm on a Saturday, nobody is there to pick up. Tortcrest makes sure every one of them is answered and moved toward a signed retainer.
What we set up for you
One intake path from the first ring to the signed retainer, built on proven tools and managed by us every month.
- 01
Answered 24/7
An AI voice agent picks up after hours, on overflow or on every call. It says it is an AI assistant, never gives legal advice, and transfers urgent calls to your team.
- 02
Replied in under 60 seconds
Texts, website forms and Facebook leads get an answer right away, even at night.
- 03
Qualified with your questions
Accident type and date, injuries and treatment, insurance, fault, deadline flags and conflicts. Your attorney decides on every case.
- 04
Consult booked
Qualified callers book straight into your attorneys' open times, with reminders.
- 05
Retainer sent and followed up
Once the attorney approves, your retainer goes out for e-signature, with reminders until it is signed. No-shows and quiet leads get a follow-up sequence.
- 06
Weekly report
Inquiries, response time, consults and signed cases, broken down by ad source, so you know which marketing dollars sign cases.
Live in 14 days
We test your line, take your script and connect calendars.
We build the agent, the pipeline and the retainer flow.
Test calls with your staff. Your lawyer approves the script.
Go live, with daily checks for the first week.
One flat price
- Includes the tools, the setup, monthly tuning and one review call a month.
- Never a percentage of fees, settlements or cases.
- One signed case usually covers several months.
Built to keep your firm compliant
AI disclosed
Every call and message says it is an AI assistant and not a lawyer.
Inbound only
We only respond to people who contacted your firm. No cold calls, no bought leads.
Your attorney decides
The system gathers facts and books the consult. Acceptance stays with your lawyers.
Your data stays yours
Leads, recordings and transcripts belong to your firm. We delete them on request.
Questions
Will callers know they are talking to AI?
Yes. The agent says so at the start of every call and in every message, and it can hand the caller to a person at any time.
Does it replace my intake staff?
No. It covers nights, weekends and overflow, and does the first round of questions so your team spends its time on qualified cases.
Does it work with my case management software?
We send each new lead, summary and transcript to the tools you already use, or to a pipeline we set up for you.
What happens on the intake review?
20 minutes on video. We show you how fast your firm answered our test call and form, what that is likely costing you, and how the system would work for your firm. No obligation.
See how your firm handles a new injury lead today
Pick a time. We test your intake before the call and walk you through the results.